Business Process Outsourcing Market: 38% of Growth to Originate from North America

Business Process Outsourcing Market: 38% of Growth to Originate from North America

NEW YORK, June 7, 2022 /PRNewswire/ — One of the key factors driving growth in the Business Process Outsourcing Market is the focus on reducing operational costs. Moreover, the rising emphasis on process automation will be a key trend in the market in near future. The data breaches will be a major challenge for the business process outsourcing market during the forecast period. Our report provides extensive information on the value chain analysis for the business process outsourcing market. The data available in our value chain analysis segment can help vendors drive costs and enhance customer services during the forecast period. The value chain of the market includes core components- Inputs, Operations, Marketing and sales, Service, Support activities, and Innovation.

Business Process Outsourcing Market: 38% of Growth to Originate from North America

Technavio has announced its latest market research report titled Business Process Outsourcing Market by End-user and Geography – Forecast and Analysis 2021-2025

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Business Process Outsourcing Market End-user Outlook (Revenue, USD bn, 2020-2025)

  • IT and telecommunication – size and forecast 2020-2025

  • BFSI – size and forecast 2020-2025

  • Retail – size and forecast 2020-2025

  • Healthcare – size and forecast 2020-2025

  • Others – size and forecast 2020-2025

The business process outsourcing market share growth by the IT and telecommunication segment will be significant during the forecast period. The growth of this segment can be attributed to technological advances, fast growth in data traffic, and growing demand for digital content and communication by consumers. The telecom services industry is expected to witness steady growth with the advent of the 5G spectrum. 

Business Process Outsourcing Market Geography Outlook (Revenue, USD bn, 2020-2025)

  • North America – size and forecast 2020-2025

  • Europe – size and forecast 2020-2025

  • APAC – size and forecast 2020-2025

  • MEA – size and forecast 2020-2025

  • South America – size and forecast 2020-2025

38% of the market’s growth will originate from North America during the forecast period. The US is the key market for business process outsourcing in North America. Market growth in this region will be slower than the growth of the market in the South American, MEA, and APAC regions. The rise in the adoption of advanced technologies such as cloud computing solutions, social media, AI, and RPA will facilitate the business process outsourcing market growth in North America over the forecast period.

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Some of the Major Business Process Outsourcing Companies:

The report analyzes the market’s competitive landscape and offers information on several market vendors, including:

  • Accenture Plc- It offers intelligent finance operations, marketing solutions and other services. The services are availed by  SynOps. It helps create a data-driven operating model that connects intelligent technologies, talent, and data and analytics to provide real-time, actionable insights.

  • Automatic Data Processing Inc.

  • Capgemini SE- The company offers supply chain management solutions. It includes a range of services integrating supply chain master data with planning, execution, and analytics. It offers finance and accounting solutions and other services.

  • Infosys Ltd.- The company offers data analytics solutions.

  • International Business Machines Corp.

  • NEC Corp.

  • NTT DATA Corp.

  • Tata Consultancy Services Ltd.

  • Wipro Ltd.

  • ZTE Corp.

The business process outsourcing market is fragmented and the vendors are deploying organic and inorganic growth strategies to compete in the market.

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Business Process Outsourcing Market Scope

Report Coverage

Details

Page number

120

Base year

2020

Forecast period

2021-2025

Growth momentum & CAGR

Accelerate at a CAGR of 4%

Market growth 2021-2025

$ 40.16 billion

Market structure

Fragmented

YoY growth (%)

3.53

Regional analysis

North America, Europe, APAC, MEA, and South America

Performing market contribution

North America at 38%

Key consumer countries

US, UK, Germany, China, and Japan

Competitive landscape

Leading companies, competitive strategies, consumer engagement scope

Companies profiled

Accenture Plc, Automatic Data Processing Inc., Capgemini SE, Infosys Ltd., International Business Machines Corp., NEC Corp., NTT DATA Corp., Tata Consultancy Services Ltd., Wipro Ltd., and ZTE Corp.

Market Dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID 19 impact and future consumer dynamics, market condition analysis for forecast period,

Customization preview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

Table of Contents

Executive Summary

Market Landscape

  • Market ecosystem

  • Value chain analysis

Market Sizing

Five Forces Analysis

Market Segmentation by End-user

  • Market segments

  • Comparison by End user

  • IT and telecommunication – Market size and forecast 2020-2025

  • BFSI – Market size and forecast 2020-2025

  • Retail – Market size and forecast 2020-2025

  • Healthcare – Market size and forecast 2020-2025

  • Others – Market size and forecast 2020-2025

  • Market opportunity by End user

Customer landscape

Geographic Landscape

  • Geographic segmentation

  • Geographic comparison

  • North America – Market size and forecast 2020-2025

  • Europe – Market size and forecast 2020-2025

  • APAC – Market size and forecast 2020-2025

  • MEA – Market size and forecast 2020-2025

  • South America – Market size and forecast 2020-2025

  • Key leading countries

  • Market opportunity by geography

  • Market drivers

  • Market challenges

  • Market trends

Vendor Landscape

  • Overview

  • Landscape disruption

Vendor Analysis

  • Vendors covered

  • Market positioning of vendors

  • Accenture Plc

  • Automatic Data Processing Inc.

  • Capgemini SE

  • Infosys Ltd.

  • International Business Machines Corp.

  • NEC Corp.

  • NTT DATA Corp.

  • Tata Consultancy Services Ltd.

  • Wipro Ltd.

  • ZTE Corp.

Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

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